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a week ago
a week ago
KD55-AF8
iPlayer has stopped working on my tv. I get error 02050. I have unplugged and rebooted the tv; rebooted the router; deleted the cache and cookies; factory reset the tv.
I cannot delete the app because it is part of Sony Select and that option is not available. I cannot download it from Google Play because I get the 'not compatible with this device' message.
I have checked with BBC iPlayer and it IS compatible.
Any ideas? Am I the only one with this problem?
1 REPLY 1
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Saturday
Saturday
Hi @BarryT,
- Check if you're TV is on the latest software update: https://www.sony.co.uk/electronics/support/oled-tvs-android-a8f_af8-series/kd-55af8/software/0028291...
- Try also to uninstall updates from the Catchup App and re-open it.