KD-55X8505C looses channels/signal from antenna

[cervera]

Hi There,

Just bought a brand new KD-55X8505C and did successfull automatic search and installation of all the digital channels.

BUT unfortunately very often when turning on the TV, I cannot see any channels (approx every second time..) - The display says (tranlated from Danish) "No signal - check the antenna connection". 

And i know for sure, that my signal is 100% perfect. I'm then forced to reboot the TV and then it shows all channels fine. 

This is really annoying and certainly not acceptable !

feedback anyone ??

[royabrown]

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@Cervera wrote:

Hi There,

Just bought a brand new KD-55X8505C and did successfull automatic search and installation of all the digital channels.

BUT unfortunately very often when turning on the TV, I cannot see any channels (approx every second time..) - The display says (tranlated from Danish) "No signal - check the antenna connection". 

And i know for sure, that my signal is 100% perfect. I'm then forced to reboot the TV and then it shows all channels fine. 

This is really annoying and certainly not acceptable !

feedback anyone ??

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This is not a known common problem, and on a brand new set, may indicate it was faulty as delivered.

but before returning it, it is worth:-

(i) Ensuring it is up to date by going Home/Settings/About and seeing if you can do a manual Software Update.

and if not, then

(ii) holding down the On/Standby button on the remote for just over five seconds, and letting the box soft reboot.

if neither of these things fixes it, I would ask your supplier to replace the set as faulty.

Please let us know the outcome!