https://community.sony.ie/t5/other-tvs/i-have-black-blurred-spot-on-my-tv/m-p/3970066#M57765 <P>So somewhere in the middle of my tv model&nbsp;Sony Bravia KD-55XE7005 i have like cloudy black spot can it be fixed i tried to clean it but it wont go away and does this means the tv is damaged or that it is failing?</P><P>thanks<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Blurred cloudy spot on sony tv" style="width: 1080px;"><img src="https://community.sony.ie/t5/image/serverpage/image-id/500748iEAE8352E5233EDD3/image-size/large?v=v2&amp;px=999" role="button" title="tocka.jpg" alt="Blurred cloudy spot on sony tv" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Blurred cloudy spot on sony tv</span></span></P> Tue, 25 Feb 2025 13:02:08 GMT Sony19876 2025-02-25T13:02:08Z https://community.sony.ie/t5/other-tvs/i-have-black-blurred-spot-on-my-tv/m-p/3970066#M57765 <P>So somewhere in the middle of my tv model&nbsp;Sony Bravia KD-55XE7005 i have like cloudy black spot can it be fixed i tried to clean it but it wont go away and does this means the tv is damaged or that it is failing?</P><P>thanks<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Blurred cloudy spot on sony tv" style="width: 1080px;"><img src="https://community.sony.ie/t5/image/serverpage/image-id/500748iEAE8352E5233EDD3/image-size/large?v=v2&amp;px=999" role="button" title="tocka.jpg" alt="Blurred cloudy spot on sony tv" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Blurred cloudy spot on sony tv</span></span></P> Tue, 25 Feb 2025 13:02:08 GMT https://community.sony.ie/t5/other-tvs/i-have-black-blurred-spot-on-my-tv/m-p/3970066#M57765 Sony19876 2025-02-25T13:02:08Z https://community.sony.ie/t5/other-tvs/i-have-black-blurred-spot-on-my-tv/m-p/3970935#M57844 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.ie/t5/user/viewprofilepage/user-id/174181839">@Sony19876</a></SPAN></SPAN>,</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>You can try these troubleshooting steps to fix the ports issue:</P> <P>- Disconnect all the external devices from the TV.</P> <P>- Unplug the TV from the mains for 2 minutes.</P> <P>- Make sure that the TV is running the latest software update: <A href="https://www.sony.co.uk/electronics/support/lcd-tvs-xe70xx_x70xxe_x72xe-series/kd-55xe7005/software/00336848" target="_blank">https://www.sony.co.uk/electronics/support/lcd-tvs-xe70xx_x70xxe_x72xe-series/kd-55xe7005/software/00336848</A></P> <P>- Perform a factory reset for the TV from the link on page 29: <A href="https://www.sony.com/electronics/support/res/manuals/4686/4686048EM.pdf" target="_blank">https://www.sony.com/electronics/support/res/manuals/4686/4686048EM.pdf</A></P> <P>&nbsp;</P> <P>If the issue remains, you need to contact the Sony technical support to check your repair option from here: <A href="https://services.sony.co.uk/supportmvc/en/contact?cpint=spt-footer_contact" target="_blank">https://services.sony.co.uk/supportmvc/en/contact?cpint=spt-footer_contact</A></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 03 Mar 2025 17:20:37 GMT https://community.sony.ie/t5/other-tvs/i-have-black-blurred-spot-on-my-tv/m-p/3970935#M57844 ProNoob 2025-03-03T17:20:37Z