topic KDL-32WD751 Keeps dropping the WiFi Network in Other TVs

KDL-32WD751 Keeps dropping the WiFi Network

tcampton — Fri, 06 Mar 2020 13:26:48 GMT

The TV keeps dropping the Network Connection, consequently if I press the green button to watch a BBC programme from the start it either doesn't work or is stuck saying "Please wait". I usually need to connect to the network on a daily basis, it doesn't remember it.

Re: KDL-32WD751 Keeps dropping the WiFi Network

Pascale_F — Sat, 07 Mar 2020 19:42:59 GMT

Hi tcampton,

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

Re: KDL-32WD751 Keeps dropping the WiFi Network

Joe_Dohn — Mon, 09 Mar 2020 17:19:36 GMT

Have you tried restarting both your router and TV? You can also double-check that the TV is up to date, since that can usually cause issues with connectivity.

Re: KDL-32WD751 Keeps dropping the WiFi Network

tcampton — Fri, 13 Mar 2020 10:47:08 GMT

Hi Joe,

Yes I have tried restarting both. No joy. I have Software Version:-

8.219-1000-1.330-01

Which according to the Sony Website is the most recent version.

Cheers,
Terry