topic Re: Media server: no folder on Sony Bravia KDL43WD750 in Other TVs

Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sat, 10 Dec 2016 22:24:32 GMT

Hello!

I just got a brand new TV: a Sony Bravia (KDL43WD750). I am still discovering it.
Usually, I use Universal Media Server (UMS) on my PS4 to watch my videos from my computer without any issue. However, it doesn't seem to work from the Home menu of the new TV. When I go to the Media menu, UMS is available. But when I go in there, the expected folders are not there, just "There are no items to display".

Does anyone have a suggestion?

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sat, 10 Dec 2016 23:31:13 GMT

Update: the server diagnostics says it failed

Update 2: Tried with Serviio. Same result. "Communication with the server was unsuccessful."

Re: Media server: no folder on Sony Bravia KDL43WD750

Anonymous — Sun, 11 Dec 2016 10:40:03 GMT

Hi there

If you have connected your TV via Wifi - can you please test using an ethernet cable and then change the network settings to reflect this.

This is to rule out or confirm a wifi issue.

Cheers

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 12:29:19 GMT

It's already connected via Ethernet. I tried with my Wifi network for the same result. Also tried switching between automatic and manual network settings.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 14:46:45 GMT

Hi all,

have you also rebooted the Router?

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 14:57:55 GMT

Yes. No change.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 15:08:49 GMT

UMS is up to date? You can try to uninstall and install it again...

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 15:53:22 GMT

Up to date and reinstalled. But this shouldn't comme from UMS specifically as I tried Serviio. Every media server seems to be affected. They work on my PS4, but not on the TV, even though they are listed.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 16:09:36 GMT

Also Serviio yes..., you have wrote of this...

For a verify (of your home network), you can create a network from a mobile device (Tethering if Android or Personal Hotspot if iOS) and connect it TV and PC? This if your PC is a laptop or if you have a wireless adapter if a desktop..., or if you have a laptop for install UMS / Serviio on it.

With the PS4 Server works but the problem I don't think is the TV, but isn't impossible...

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 16:53:18 GMT

I use a desktop computer and I don't have a wireless adapter... I may be able to try with a tired laptop if it agrees, but certainly not today.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 17:09:23 GMT

A tired laptop... I think it will ok...

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 19:36:03 GMT

For information, there is a media server included in my router, and I just found out that it seems to work.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 19:51:25 GMT

Now I think something blocks the visibility to the TV from PC, not for the PS4...

Also from a mobile device is impossible to see the files in shared folders? Exemple, from VLC if you have an Android device...

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 20:00:02 GMT

Sorry, also TV is up to date?:

https://www.sony.it/support/it/content/cnt-dwnl/prd-tvhc/bravia-kdl-wd6-wd7-upd-v8114/KDL-43WD750

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 20:44:49 GMT

The TV is up to date.

I tried running UMS on my phone like you said. It works fine. The issue is really between the TV and the PC. There is some communication, as the servers are listed, but no more. I mentioned the PS4 just to indicate the server is working fine.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 20:58:36 GMT

On PS4 works I know... Have you an Antivirus or something like?... Try to disable... Ideas go to end... -)

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Sun, 11 Dec 2016 22:19:26 GMT

Some progress, it seems! I had already tried it, but didn't go further as that didn't fix anything. But now I notice that when I disable the firewall of my antivirus (Kaspersky) or even shut it off completely, I get the message "Cannot access the server" instead of "no items to display". The other media servers seem to work (files are there at least). I tried creating a specific rule to allow the local address of the TV, but with no effect.

Re: Media server: no folder on Sony Bravia KDL43WD750

Marino.Manolo — Sun, 11 Dec 2016 22:56:23 GMT

Maybe without Kaspersky... Not Off but uninstalled... And PC rebooted...

Manolo

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Tue, 13 Dec 2016 20:35:33 GMT

Just tested for Kaspersky. When uninstalled and rebooted, no change from when Kaspersky is there with its firewall on => connected, but no files displayed.

Re: Media server: no folder on Sony Bravia KDL43WD750

Kyragos — Tue, 13 Dec 2016 21:53:54 GMT

Tried with my laptop and my mobile hotspot. UMS has the same behaviour: no items to display. So this should'nt come from the network...