topic Does the search function work on this Forum? in PCs & Accessories

Does the search function work on this Forum?

Meld51 — Wed, 09 May 2007 16:21:45 GMT

I've tried several search terms including the single word "Vista" and always end up with no results. My guess is that the search function is broken.

Whaddya say?

Re: Does the search function work on this Forum?

ktough — Fri, 10 Jun 2016 13:41:54 GMT

yeh its not working has not done so for around 6 months pretty <profanity removed by moderator> for a computer company like sony.

Re: Does the search function work on this Forum?

Blencogo — Wed, 09 May 2007 17:36:32 GMT

Yes it's a real pain when it's not working.

To be fair it has worked for the last few months but it was off after the site revamp last December for some time.

Not good enough really.

Re: Does the search function work on this Forum?

Thalamus. — Wed, 09 May 2007 18:27:14 GMT

The search function was working up until a few days ago...

Re: Does the search function work on this Forum?

Meld51 — Thu, 10 May 2007 05:58:39 GMT

Well I'm staggered.
Come on SONY. I thought you were good but I'm rapidly losing my faith!

As always in these circumstances I question my own sanity first...no need for the pills yet then!

Impish thought: I think I'll report it as a fault and see where I get!

Re: Does the search function work on this Forum?

kee-lo_ — Thu, 10 May 2007 13:02:10 GMT

It's hit and miss really.

Re: Does the search function work on this Forum?

Meld51 — Sat, 12 May 2007 06:11:16 GMT

SONY:

Anyone there?

Please make the SEARCH FUNCTION WORK ON THIS FORUM!!!

Re: Does the search function work on this Forum?

Thalamus. — Sat, 12 May 2007 10:35:13 GMT

Hi Meld,

we've reported the problem to Sony, I'm sure they are working on the problem, please be patient..

Re: Does the search function work on this Forum?

kee-lo_ — Sat, 12 May 2007 11:31:07 GMT

They know, and hopefully it's priority 1

Re: Does the search function work on this Forum?

Meld51 — Wed, 16 May 2007 17:08:16 GMT

I see that the number of forums have been reduced....hmm is that a good thing? Is this move going to make the search function work I wonder?

Re: Does the search function work on this Forum?

Meld51 — Mon, 28 May 2007 08:57:09 GMT

Hmmm. Still no search facility.....

Re: Does the search function work on this Forum?

Thalamus. — Mon, 28 May 2007 09:59:59 GMT

Hmmm. Still no search facility.....

I asked for an update again yesterday...

Re: Does the search function work on this Forum?

kee-lo_ — Mon, 28 May 2007 12:02:53 GMT

It's a bank holiday in Belgium too, so don't expect much today

Re: Does the search function work on this Forum?

richypoo — Mon, 28 May 2007 14:52:05 GMT

I bought my vaio a few months ago (FE41s)...all in all it is a great machine. There are loads of little faults (mainly due to Vista), but over the last few weeks I have updated drives, updated BIOS etc and things are working well).
Throughout all of this the forum has been an excellent place to pick up tips and get answers.

I have to say I CANNOT understand why a SIMPLE function like SEARCH cannot be fixed....this is the ONE function that NEEDS to be available for the forum to be of any use.

PLEASE PLEASE GET THIS SORTED........

Re: Does the search function work on this Forum?

kee-lo_ — Tue, 29 May 2007 12:37:22 GMT

OK then, if it's simple could you post the code, then Nico can just slip it in....

I agree with you though, it should be made top priority.

Re: Does the search function work on this Forum?

kinetic_flight — Fri, 01 Jun 2007 23:28:32 GMT

I am a new member here, after spending a lot of money on a Vaio laptop, I would of expected a lot better than this.

I've had no end of problems trying to get everything working.

The search function here is a complete joke. It has been down for far too long.

Do I really have to manually search through several thousand pages!!

Totally pathetic and very infuriating.

I'll definitely think twice about buying a Vaio again.

Re: Does the search function work on this Forum?

Thalamus. — Sat, 02 Jun 2007 11:42:13 GMT

Hi kinetic_flight,

welcome to Club Vaio..

I can totally understand your frustration with the search function not working..

You can post your problems in the forum and we will try and help..

Or

For official technical support you can contact Vaio-Link ..

Re: Does the search function work on this Forum?

petermooney — Sat, 02 Jun 2007 21:57:57 GMT

No search function.
No help getting finger swipe to work with IE 7.
No use.
Bought my wife a Toshiba.

Re: Does the search function work on this Forum?

kinetic_flight — Sat, 02 Jun 2007 23:00:21 GMT

I'm thinking that DELL may be the best choice next time. At least their website isn't a complete joke like this one.

I suppose you live and learn.

Re: Does the search function work on this Forum?

phoenix198 — Sun, 03 Jun 2007 07:27:06 GMT

I'm thinking that DELL may be the best choice next time.  At least their website isn't a complete joke like this one.

I suppose you live and learn.

I can well understand kinetic_flight's frustration!

I have owned something like 8 x Sony notebooks, 6 desktops and four monitors of various types over the past 11 years. And as my sig shows I currently run three Sony PCs (amongst others - a MacBook Pro, Evesham, Gateway and home-built desktops) as well as two Sony HD LCD TVs, a Sony DVD-RW, a PSP and a PS2

And one thing has been consistent over that time; the slow but constant degradation in the standard and quality of support from Sony. It used to be that replies to e-Support queries were near instantaneous and contained intelligent, well thought out and above all helpful responses. Now it takes days and you get nothing but a (frequently obtuse) company line. Mercifully I haven't had to use hardware support/repair/replacement lately - with one exception when Sony swapped out the wrong hard drive it used to be very, very good. But judging by the standard of e-Support I wonder just how good it is now.

In my opinion the abject failure to install and maintain a reliable search function on these forums is symptomatic of a declining commitment by Sony to Customer Service and Support.

And that, I'm afraid, will mean a declining commitment to Sony products on my part.