topic Re: pixel has died!! in PCs & Accessories

pixel has died!!

rjstep3 — Mon, 19 Jul 2004 19:45:51 GMT

Only a week into my new VGN -S1XP and a pixel has died on my screen.

Is this normal - I thought if you bought it and it was OK, pixels wouldn't start to die on you?

thanks
rjstep3

Re: pixel has died!!

kee-lo_ — Mon, 19 Jul 2004 19:53:39 GMT

Actually it's expected, you get a paper within your VAIO package saying that some pixels will die.

Re: pixel has died!!

rjstep3 — Mon, 19 Jul 2004 20:10:24 GMT

but it's my first ever laptop, and should it have happened after just one week?

I am gutted ...

rjstep3

Re: pixel has died!!

kee-lo_ — Mon, 19 Jul 2004 20:12:43 GMT

I guess they can happen anytime.
I guess if you asked the retailer to swap, you never know you might get another one.

Re: pixel has died!!

grahambird80 — Mon, 19 Jul 2004 20:45:52 GMT

It is an unfortunate thing with TFT LCD screens that can happen. Sony i beleve alow a max of 7 before they replace the screen, but dont quote me on that. It may also depend on where the dead pixel is.

Some times a resller will take it back but only a very few, and you normally whil have to kick up quite a fuss.

It normaly only occurs during the manufacturing of the screen or when the screen is first used for a while.

Re: pixel has died!!

kee-lo_ — Mon, 19 Jul 2004 20:47:54 GMT

Yep - it's pot luck I'm afraid

Re: pixel has died!!

JoeB. — Mon, 19 Jul 2004 21:04:23 GMT

i know people get tired of me saying this.... but its true...

sony gives you the bend-over feeling.... and that wants to make you take a 2 by 4 and walk into that dudes office, who's been ignoring you emails and who's telling all supporters no repair for vaio owners, and tare that dude of off his secretary and send him straight to the far end of the unemployement line and make sure he stays there....

puff.... i feel better now!!!!!!!!!!!!!!!!!!!!!!!!!

Re: pixel has died!!

rjstep3 — Mon, 19 Jul 2004 21:37:46 GMT

not sure I understand this post - are you saying that Sony does not provide good support?

rjstep3

Re: pixel has died!!

JoeB. — Mon, 19 Jul 2004 22:10:54 GMT

thats exactly what i am saying

Re: pixel has died!!

Psaila — Mon, 19 Jul 2004 23:34:04 GMT

Only A Comment ,

But I have found nothig but support from Sony .

Re: pixel has died!!

grahambird80 — Tue, 20 Jul 2004 00:18:00 GMT

Hazar

Someone to back up sony support it about time.

Never had a problem my self ether.

Re: pixel has died!!

Nifty — Tue, 20 Jul 2004 02:47:13 GMT

Just dont look for dead pixels! Once you find one it will bug you for eternity, just casually sit at a distance from your screen and concentrate on the overall picture.

Dead pixels are just what happends with all varietys of monitor, i counted 2 on my old toshiba, and 3 on my older CRT screen. Mercifully i havent noticed any on this screen, but im sure it wont be long. Everyone gets them, and even if you get a replacement screen/laptop, whos to say that will never get dead pixels?

Re: pixel has died!!

JoeB. — Tue, 20 Jul 2004 05:51:54 GMT

ooooh.... one of the the lucky ones.....

Re: pixel has died!!

rjstep3 — Tue, 20 Jul 2004 08:21:41 GMT

dead pixels - but after a week, of only light use?

rjstep3

Re: pixel has died!!

kee-lo_ — Tue, 20 Jul 2004 12:51:57 GMT

As people have said, it can happen any time.

Re: pixel has died!!

izzer — Tue, 20 Jul 2004 13:30:24 GMT

hey

i recently bought a k115B about 3 weeks ago. It wasnt until a couple hours of playing around on it for the first time that i noticed a black spot on the screen. I thought it must be dirt but i realized it was a dead pixel! that really annoyed me cos the machine was supposed to be new! Well anyway i calmed down and decided that if anymore appear im sending it bac to sony. Besides i dont actually notice it now and im happy but i thought sony were meant to have quality products.

Re: pixel has died!!

grahambird80 — Tue, 20 Jul 2004 13:39:52 GMT

It can happen to the best of the manufactures, it is just one of the unfortunate things of TFT's it used to be seen a lot on older screens.

My PCG-GR214EP is about 3 years old with only one dead pixel. My old compaq's had so many i lost count.

I think that you only get a dead pixel during intial use but i might be wrong.

Re: pixel has died!!

kee-lo_ — Tue, 20 Jul 2004 13:59:30 GMT

Yes, it happens, just hope it doesn't affect your usage.

Re: pixel has died!!

rjstep3 — Tue, 20 Jul 2004 14:28:49 GMT

time to update everyone:

the pixel wasn't dead, it was obviously only resting - it has miraculously recovered and the glories of the screen (it is the best laptop screen I have ever seen) are restored.

And a note: my retailer (Micro Anvika, Tottenham Court Road, London, England) offered to take it back and change it without a murmur. I have only had good experiences with them - knowledgeable and supportive all the time.

thanks for the comments

rjstep3 :smileygrin:

Re: pixel has died!!

kee-lo_ — Tue, 20 Jul 2004 14:35:50 GMT

I have been to Totterham Court Road - it's a cool place to see new gadgets.