topic Re: switch off problem in Cyber-shot compact cameras

switch off problem

charioteer1 — Sun, 15 Jul 2018 15:40:02 GMT

Don’t know if it’s a fault or just normal for this model but my fx100 v6 seems extra slow in shutting down after pressing the off button.anyone else experiencing the same?

Re: switch off problem

EdwinaU — Mon, 16 Jul 2018 13:28:21 GMT

Hi Charioteer,

Welcome to the community.

Can you check the model number of your product and let us know so we can look into this for you?

Thanks,

Re: switch off problem

charioteer1 — Mon, 16 Jul 2018 13:50:31 GMT

Hi the model is DSC-RX100V6

and it’s not so much a problem but more of an irritation at the slower shutdown .

Re: switch off problem

EdwinaU — Mon, 16 Jul 2018 14:04:12 GMT

Hi Charioteer,

Thanks for the model information, we'll check this and get back to you when we can.

Maybe some community members will also have some feedback for you.

Best wishes,

Re: switch off problem

batee5 — Mon, 16 Jul 2018 16:21:50 GMT

Hi charioteer1,

Welcome to our community!

I haven't came across any reported regarding slow shut down on this model before. Could you more specific on how slow it is as in how many seconds does it take? Also, is it slow when switching it on or not?

Regards,

Batee5

Re: switch off problem

charioteer1 — Mon, 16 Jul 2018 19:40:12 GMT

Hi, switching on is instant but it takes 5 or 6 seconds for the lens to retract on shutdown. I know that's not that long but I didn't noticeit taking that long with my previous 2 models (the 3 and 5 editions).

Re: switch off problem

batee5 — Tue, 17 Jul 2018 15:30:48 GMT

Hi charioteer1,

Could you try to take the SD card out then try to reset it by following these instructions? Let us know if this made any difference?

Regards,

Batee5

Re: switch off problem

charioteer1 — Tue, 17 Jul 2018 16:56:15 GMT

Thanks a lot,that seems to have done the trick ,much quicker closing now.

Regards