Anyone has issue with winter cashback offer?

sometimesean — Tue, 14 Apr 2020 12:51:52 GMT

Hi everyone:

Purchased a 16-35GM lense from Jessop during the winter cashback offer period.

Did everything it asked for the claim. Never got any reply so I emailed and asked.

Sony emailed back saying I submitted the claim for my A7R3, not the lens?

And they send an email a long time ago notifying me this but I got no email whatsoever?

I got the claim submitted confirmation email but can't get the result email?

Found it a bit bizarre that a company like Sony would try to cheat like this.

Anyone know if there is anything can be done?

Always been a Sony fan so this hurts.

Re: Anyone has issue with winter cashback offer?

Anonymous — Wed, 15 Apr 2020 18:42:48 GMT

Hi there,

It might be best to contact Sony support here.

Let us know how it goes.

Best wishes,