topic Re: Play Memories app can't log in in Alpha & NEX interchangeable lens cameras

Play Memories app can't log in

anbrook18 — Tue, 07 Apr 2020 19:37:08 GMT

Hi All

I have tried to access the play memories App Store but can't log in, every time I try it says that I may say I am not a robot, I have ticked all the boxes and get the green tick but when I submit I get the please tick I am not a robot message, I have tried on Safari, Firefox and Crome with no success. I can get onto the store but can get to the payment part to purchase side and is driving me mad.

many thanks for any help

Tony

Re: Play Memories app can't log in

Anonymous — Fri, 10 Apr 2020 09:31:19 GMT

Hi there,

Hopefully a community member can help.

Best wishes,

Re: Play Memories app can't log in

The_Black_Rose — Fri, 10 Apr 2020 19:45:24 GMT

Hi Tony,

I'd say contact Sony Playstation directly they're the ones that have control over the PlayMemories camera apps website when it comes to login and payment issues.

Cheers,
The_Black_Rose