topic Re: HVL-45RM blank screen in Alpha & NEX interchangeable lens cameras

HVL-45RM blank screen

Schnauzervillage — Sat, 28 Dec 2019 19:17:14 GMT

Had this product less than a week and the screen has gone blank. Lights up orange and fn button and wheel seem to be doing something. Test button fires flash. Commander still fires it because that’s how it was set before the issue. Now I can’t see what it’s settings are! Changed batteries, switched off/on, left it without power etc. Any ideas?

Re: HVL-45RM blank screen

Sean_Mc — Tue, 31 Dec 2019 10:33:54 GMT

Hi there,

Have you installed the latest software update?

Best wishes,

Sean

Re: HVL-45RM blank screen

Schnauzervillage — Tue, 31 Dec 2019 10:47:30 GMT

Yes.

Edited [personal details removed]

Re: HVL-45RM blank screen

Sean_Mc — Tue, 31 Dec 2019 10:48:17 GMT

I would recommend getting in touch with the Sony Support team here who will be able to help.