topic Guarantee Validity in Alpha & NEX interchangeable lens cameras https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/guarantee-validity/m-p/293152#M2678 <HTML><HEAD></HEAD><BODY><P>Hi</P><P>Quick question. I am possibly going to buy a NEX 5N in China. Does any body know the implications of guarantee validity ie is it valid worldwide and if I have a problem when home (France) can I send it for repair in a European facility</P><P>Thanks</P></BODY></HTML> Fri, 03 Feb 2012 04:35:18 GMT garymarkthomas 2012-02-03T04:35:18Z Guarantee Validity https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/guarantee-validity/m-p/293152#M2678 <HTML><HEAD></HEAD><BODY><P>Hi</P><P>Quick question. I am possibly going to buy a NEX 5N in China. Does any body know the implications of guarantee validity ie is it valid worldwide and if I have a problem when home (France) can I send it for repair in a European facility</P><P>Thanks</P></BODY></HTML> Fri, 03 Feb 2012 04:35:18 GMT https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/guarantee-validity/m-p/293152#M2678 garymarkthomas 2012-02-03T04:35:18Z Guarantee Validity https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/guarantee-validity/m-p/293153#M2679 <HTML><HEAD></HEAD><BODY><P>Hi garymarkthomas, welcome to the Sony Forums <img class="lia-deferred-image lia-image-emoji" src="https://community.sony.ie/html/@3191CA7235A406D833094BA2DD1CF2FF/images/smilies/011.png" alt=":slight_smile:" title=":slight_smile:" /></P><P></P><P>Like most camera manufacturers, Sony generally will not honour the warranty for a camera purchased in a different region to the warranty claim country. </P><P></P><P>The usual reason given is that Sony doesn't operate as one global company for sales and service; it's divided into several regions, all responsible for their own operations.</P><P></P><P>There have been cases I know of where (eg) a product bought in Europe was repaired under warranty in the US, the cost being reclaimed from the European 'branch', but it's not commonplace and defintiely not worth relying on if you're contemplating buying in China. </P><P></P><P>Cheers</P><P>Mick</P></BODY></HTML> Sat, 04 Feb 2012 04:49:24 GMT https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/guarantee-validity/m-p/293153#M2679 Mick2011 2012-02-04T04:49:24Z