https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/serial-number-not-recognised/m-p/3956133#M11549 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>In need to book repair for my Sony A7IV as the shutter is broken, however the serial number isn't recognised on the form and can't find any other way to proceed to contact support. Any ideas on how I can get in touch with anyone from Sony for help?&nbsp;</P><P>&nbsp;</P><P>Thanks in advance!&nbsp;</P> Sun, 22 Sep 2024 15:58:44 GMT Emrys14 2024-09-22T15:58:44Z https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/serial-number-not-recognised/m-p/3956133#M11549 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>In need to book repair for my Sony A7IV as the shutter is broken, however the serial number isn't recognised on the form and can't find any other way to proceed to contact support. Any ideas on how I can get in touch with anyone from Sony for help?&nbsp;</P><P>&nbsp;</P><P>Thanks in advance!&nbsp;</P> Sun, 22 Sep 2024 15:58:44 GMT https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/serial-number-not-recognised/m-p/3956133#M11549 Emrys14 2024-09-22T15:58:44Z https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/serial-number-not-recognised/m-p/3956593#M11573 <P>Hey <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.sony.ie/t5/user/viewprofilepage/user-id/107641801">@Emrys14</a></SPAN> I think in this case you will need to contact Sony <A href="https://cutt.ly/SenIzsOk" target="_blank">here</A> so they can give you the proper support regarding the repair booking.</P> Fri, 27 Sep 2024 16:40:45 GMT https://community.sony.ie/t5/alpha-nex-interchangeable-lens-cameras/serial-number-not-recognised/m-p/3956593#M11573 Anonymous 2024-09-27T16:40:45Z