topic Re: Touch screen problem in Z Series

Touch screen problem

akhil321 — Wed, 02 Dec 2015 04:11:21 GMT

i have got prblm in top of the touch screen,,,,i cant swipe down and cant see d notification,,,,is dat any software prblm or nt?

find me a better solution for dat....

Re: Touch screen problem

Uliwooly — Wed, 02 Dec 2015 04:37:34 GMT

@akhil321

What if you access the settings > about phone > diagnostics > test the screen

also, try to use 2 fingers to swipe the notification bar down.

Re: Touch screen problem

John-BR — Thu, 03 Dec 2015 02:17:13 GMT

Hi @akhil321.

Welcome to the community.

Do you get the issue in Safe Mode?

Re: Touch screen problem

Akepunyawee — Thu, 03 Dec 2015 07:46:28 GMT

do the test as the above comment.. my phone passed the test but i notice that to open the notification pane, the swipe from top must be from the center (below the SONY logo) or may be use two fingers to swipe.

Re: Touch screen problem

Rickard — Thu, 03 Dec 2015 11:14:10 GMT

When this happens, does it help to restart the phone?

Do you have any case on the phone or a magnet near it?