topic Re: xperia z dead ??? in Z Series https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062098#M2465 <HTML><HEAD></HEAD><BODY><P>the pc told me unable to continue with update ,,,, i cant turn phone on to do anything ?</P></BODY></HTML> Tue, 28 May 2013 14:30:43 GMT glyndwr 2013-05-28T14:30:43Z xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062096#M2463 <HTML><HEAD></HEAD><BODY><P>i was told by my pc an update was available , put my usb cabble in pc now my phone is DEAD :smileycry::smileycry::smileycry:&nbsp; wont even boot up ??????</P><P>any ideas anyone :smileysad::smileysad::smileysad:</P></BODY></HTML> Tue, 28 May 2013 13:37:12 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062096#M2463 glyndwr 2013-05-28T13:37:12Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062097#M2464 <HTML><HEAD></HEAD><BODY><P>I assume you were using PCC for this update process which can take up to an hour, you may have interupted the process when it was writing to the phone</P><P></P><P></P><P>Download SUS (sony update service) and perform a repair, the phone is off during the repair process - just follow the instructions and do it asap while you still have battery</P></BODY></HTML> Tue, 28 May 2013 14:11:09 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062097#M2464 GeoffH 2013-05-28T14:11:09Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062098#M2465 <HTML><HEAD></HEAD><BODY><P>the pc told me unable to continue with update ,,,, i cant turn phone on to do anything ?</P></BODY></HTML> Tue, 28 May 2013 14:30:43 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062098#M2465 glyndwr 2013-05-28T14:30:43Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062099#M2466 <HTML><HEAD></HEAD><BODY><P>ok so do as I suggested above and report back - SUS does not require the phone to be on but does require some battery</P></BODY></HTML> Tue, 28 May 2013 15:05:38 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062099#M2466 GeoffH 2013-05-28T15:05:38Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062100#M2467 <HTML><HEAD></HEAD><BODY><P>it worked thank you very much <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ie/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P></BODY></HTML> Tue, 28 May 2013 15:07:00 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062100#M2467 glyndwr 2013-05-28T15:07:00Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062101#M2468 <HTML><HEAD></HEAD><BODY><P>great news thx for letting us know <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.ie/html/images/smilies/011.png" alt="Slightly_smiling_Face" title="Slightly_smiling_Face" /></P></BODY></HTML> Tue, 28 May 2013 15:11:08 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062101#M2468 GeoffH 2013-05-28T15:11:08Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062102#M2469 <HTML><HEAD></HEAD><BODY><P>I would like to do the repair but then i will lose all the data stored; what am I supposed to do? As soon as I try to charge the battery, the red led goes on and after 5 seconds&nbsp; the Sony Icon appears and the phone shuts off. This will happen again and again as long the Xperia Z is charging. ?? Please help! -It all started during an upate.</P></BODY></HTML> Thu, 30 May 2013 18:20:28 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062102#M2469 SiDO1 2013-05-30T18:20:28Z Re: xperia z dead ??? https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062103#M2470 <P>Hi</P><P>My phone just never woke up for about a month ago and untill now its completely dead, and it cannot be detected by pc companion, Will SUS work??&nbsp;</P> Mon, 25 Nov 2013 02:55:50 GMT https://community.sony.ie/t5/z-series/xperia-z-dead/m-p/3062103#M2470 ian1208 2013-11-25T02:55:50Z