topic Re: clock keeps changing time in Z Series

clock keeps changing time

rastus — Wed, 27 Nov 2013 09:26:24 GMT

The clock on my z1 keeps changing the time I have tried manual setting and network setting still no luck any ideas?

Re: clock keeps changing time

Johan — Wed, 27 Nov 2013 12:07:00 GMT

Is it too slow or too fast, or is it just changing the to randomly?

Do this affect all clocks? System, widget and lock screen?

Which build number are you running on? (Settings > About phone)

Re: clock keeps changing time

rastus — Wed, 27 Nov 2013 12:59:10 GMT

Seems to be just random and all clocks, running build no. 14.1.G.2.257

Re: clock keeps changing time

Sam — Thu, 28 Nov 2013 00:21:26 GMT

When you say that it is changing time, can you elaborate? For example is it suddenly jumping by hours or minutes or is it a more subtle change than this.

I would also advise uninstalling any task killers you may have installed on your device.

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Re: clock keeps changing time

rastus — Thu, 28 Nov 2013 00:30:55 GMT

No its jumping by hours,sometimes up to 12, I have no task killers running, also powers off now and again, starting to think I should of just kept my old experience lol

Re: clock keeps changing time

rastus — Thu, 28 Nov 2013 00:31:39 GMT

Experia

Re: clock keeps changing time

Sam — Thu, 28 Nov 2013 00:41:39 GMT

I would actually advise running a software repair as below in this case as it will likely sort this out for you:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

Re: clock keeps changing time

rastus — Thu, 28 Nov 2013 05:28:05 GMT

Looks like that fixed it, cheers Sam!

Re: clock keeps changing time

Sam — Thu, 28 Nov 2013 05:40:17 GMT

Great news, please do keep an eye on it and let us know if the problem comes back.

Re: clock keeps changing time

rastus — Thu, 28 Nov 2013 05:46:03 GMT

Will do mate!

Re: clock keeps changing time

rastus — Thu, 28 Nov 2013 08:20:25 GMT

Looks like spoke to soon lasted about 5hours and back to changing randomly again any more ideas?

Re: clock keeps changing time

Sam — Thu, 28 Nov 2013 22:49:25 GMT

That is really quite odd, I hate to say it but it sounds like you may have an underlying hardware issue I have not come across before. With this being the case I can really only advise you to return the handset so that it may be assessed by an authorised repair agent sorry.

Re: clock keeps changing time

rastus — Fri, 29 Nov 2013 02:30:48 GMT

No problems thanks for help and quick replies anyway

Re: clock keeps changing time

GodsSon66 — Sat, 07 Dec 2013 14:47:15 GMT

Hey guys!
I have almost the same Problem. My Time is running to fast. The phone gets the right time from ntp, but then the time is running to fast. 1 hour are 2 and so on. Even if I set the time manually. It's really annoying because I do not know what to do.

Re: clock keeps changing time

Sam — Sun, 08 Dec 2013 23:17:46 GMT

@GodsSon66 - Have you followed the steps outlined by myself on the first page of this thread?

Re: clock keeps changing time

rastus — Wed, 11 Dec 2013 12:22:47 GMT

So I just got my phone back from Sony and they tell me there was nothing wrong with the phone but hey guess what time is still changing, admittedly not so often but it's still doing it, so what do I do now opus keep sending me to you guys and you guys don't seem to be able to fix your own phone! What I don't understand is why it wasn't replaced if I bought a faulty t-shirt and returned it I would receive a new one not one that's been sewn up and sent back!!

Re: clock keeps changing time

Sam — Wed, 11 Dec 2013 22:19:43 GMT

Sounds like the repair agent was unable to replicate the fault. Is there anything in particular you can do to replicat4e this fault or is it quite intermittent?