Sony Xperia 5 iii - plötzlich Probleme mit Fingerabdrucksensor

hedger — Mon, 18 Mar 2024 08:07:13 GMT

Hi Community,

actually i have a problem with my Xperia 5 iii (about 1 3/4 years old)

My fingerprint sensor does not work after a while. => Message: clean sensor.

Cleaning does not work; but after a Hard-reset of the Phone it will work for a while;

also after shutting down the phone for a few hours and start again.

Could this be software prolem or maybe a hardware problem ?

Thank you for all responses...

hedger

Re: Sony Xperia 5 iii - plötzlich Probleme mit Fingerabdrucksensor

Anonymous — Thu, 28 Mar 2024 15:39:37 GMT

Hey, have you tried software repair using the Xperia Companion software and your computer? https://www.youtube.com/watch?v=2YQ23k11NFc