topic Betreff: USB charging in 10 Series

USB charging

Proberts13 — Mon, 28 Sep 2020 18:32:34 GMT

Hi.

Xperia 10 ii will not charge using usb charger in my car, and can't find any settings to allow.

I'm in the uk, I have tried the same cable from the house but nothing, in the car.

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 18:42:37 GMT

Hello @Proberts13,

what do you mean by "will not charge" - does it show the lightning within the battery icon?

Or does the battery charge go down even when it shows the charging indicator.

- Nic

Betreff: USB charging

Proberts13 — Mon, 28 Sep 2020 18:52:32 GMT

Hi NIC

No charging light comes on or the charging symbol doesn't show, nothing happens when plugged in

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 19:02:22 GMT

Hello @Proberts13,

you said you tried other cables - did you check the port charges other devices?

Did you change any developer-settings on your phone reg. the USB mode?

- Nic

Betreff: USB charging

Proberts13 — Mon, 28 Sep 2020 19:08:22 GMT

Tried other devices and work fine.

But I do recall something popping up when I first connected 4 months ago but have never needed to charge in the car since.

Is there a way to change this?

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 19:19:17 GMT

Hello @Proberts13,

just activate the developer settings and change the USB protocol to 'charging'.

Can you please test if it charges then?

- Nic

Betreff: USB charging

Proberts13 — Mon, 28 Sep 2020 19:46:07 GMT

I get the usb part and it's all faded out, I can't turn on?

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 20:03:50 GMT

Hello @Proberts13,

at the top there is a toggle to activate developer options.

If not toggled you can't access any other settings in that menu.

- Nic

Betreff: USB charging

Proberts13 — Mon, 28 Sep 2020 20:24:04 GMT

No toggle at top of the page.

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 20:30:09 GMT

Hello @Proberts13,

I was referring to the main developer options menu, not the USB settings menu within the developer settings.

I would ahare a screenshot of my Xperia 5 menu, but I have it set to German, so it might look different.

- Nic

Betreff: USB charging

Proberts13 — Mon, 28 Sep 2020 21:05:00 GMT

Oh ok, I don't see the developer main options, to get to see the toggle either, would Xperia 10 be different?

Betreff: USB charging

IamNic — Mon, 28 Sep 2020 22:21:16 GMT

Hello @Proberts13,

you have to activate them or in this case be already connected so the menu becomes clickable.

- Nic

Betreff: USB charging

Strampke — Mon, 28 Sep 2020 22:44:17 GMT

To get things clear.

- Your device does charge at home with a charger.

- Using the same cable your device does not charge in the car when connected to the USB port

- Other devices charge in the car using the same cable.

- In all cases ignition in the car is on. USB has power.

- You tried another cable to connect and it gave the same results.

This picture you showed.

Everything is faded.

This menu is active when you connect your device to your computer.

This menu should be active when your device is connected in your car.

Best guess so far is to have a look at the USB plug in your car or the USB connector of your device.

Betreff: USB charging

Proberts13 — Tue, 29 Sep 2020 12:58:43 GMT

Hi Nic

Result but feeling stupid, as it was the cable not charging my Sony, but the cable was charging my work phone Samsung.

Strangely I have swapped by Samsung cable to car and it begins to charge my sony, so good news mystery solved.

Thanks for your help, much appreciated 👍

Betreff: USB charging

Proberts13 — Tue, 29 Sep 2020 13:00:39 GMT

Hi Strampke

It was the cable all the long.

Thanks for you help