topic Re: Xperia M2 - Auto rotate isn't working in M Series

Xperia M2 - Auto rotate isn't working

Unphased — Mon, 23 Feb 2015 20:05:53 GMT

Hello forum members,

I got my Xperia M2 back a few hours ago after having it repaired. However I've noticed that the Auto-rotate refuses to work even with me looking in settings, display, Auto-rotate.

I've had no luck on getting it to work. Whether it's activated or not, it doesn't seem to respond to it.

As a last resort I've ended up here. If someone could provide a solution it would be greatly appreciated.

Regards,
Reece.

Re: Xperia M2 - Auto rotate isn't working

Uliwooly — Mon, 23 Feb 2015 20:23:57 GMT

Does it work on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Xperia M2 - Auto rotate isn't working

Unphased — Mon, 23 Feb 2015 20:33:17 GMT

Thank you for your reply. Auto-rotate works as normalbon Safe Mode and i read on the thread that it could be a 3rd party application that's causing it to fail when safe mode isn't on. Does that mean that it could be an application i downloaded after i got the phone that's causing the issue?

Re: Xperia M2 - Auto rotate isn't working

Uliwooly — Mon, 23 Feb 2015 20:35:56 GMT

That's correct, its an app that you downloaded (not a preloaded app). it could be a battery app, taskiller, antivirus, ram app, etc.

Re: Xperia M2 - Auto rotate isn't working

Unphased — Mon, 23 Feb 2015 20:38:48 GMT

After shutting off my phone from safe mode and restarting it, the issue has resolved itself. Thank you for your help!

Re: Xperia M2 - Auto rotate isn't working

Uliwooly — Mon, 23 Feb 2015 20:40:27 GMT

Anytime

Re: Xperia M2 - Auto rotate isn't working

greengumy — Tue, 24 Feb 2015 14:04:59 GMT

In case it happens again:

Please read the accelelometer bug thread!

The auto-rotate will stop again after you receive a longer call. The only way to enable it again will be to restart your phone.

There are a bunch of people with this issue, and we keep waiting for a sollution... more info in the accelelometer bug thread.

Alson we have tried a lot of methods . I have even sent mine into service. and the next day after I got it back i had the same problem again!

Good luck!

Re: Xperia M2 - Auto rotate isn't working

maxray — Tue, 17 Mar 2015 08:27:31 GMT

I think it is a proximity sensor bug, thats why when you have a longer call the accelerometer and compass stop working. Eventhough they could be different, the proximity sensor blocks them all. To avoid it when you have a longer call, just press the power button and talk like that. Tried by me and it works

Re: Xperia M2 - Auto rotate isn't working

greengumy — Thu, 19 Mar 2015 18:53:31 GMT

I have tried that... but it did not work for me.

My M2 Aqua also has an issue with the proximity sensor(besides de accelelometer bug) . When i am receivig or giving a call, the screen doesen't always turn off, and I keep pressing stuff with my face...i managed to hang up on ppl as well.

Re: Xperia M2 - Auto rotate isn't working

maxray — Sat, 21 Mar 2015 09:19:39 GMT

Try to reflash the rom, or repair using pc companion. Do you have the latest update C.1.13?

Re: Xperia M2 - Auto rotate isn't working

131 — Mon, 23 Mar 2015 10:50:10 GMT

Same problem here, auto rotation is working only safe mode, after normal mode woks only few minute. are you guys find any special third party application which stop the rotationS ??

Re: Xperia M2 - Auto rotate isn't working

expanser — Tue, 24 Mar 2015 08:13:39 GMT

I have Xperia M2 Aqua model. I have the same accelerometer problem like most of you. 2 days ago i started to investigate what causes this problem. I have found that accelerometer stucks in normal mode and in SAFE MODE too. so i suspect that 3rd party application could not cause this problem because in safe mode they are inactive.

Re: Xperia M2 - Auto rotate isn't working

cm1 — Tue, 24 Mar 2015 10:59:35 GMT

I have a similar problem. Screen only rotates after a restart and then only for about 10min before getting stuck. Just installed latest update but problem persists. What is the solution?

Re: Xperia M2 - Auto rotate isn't working

qwertypoke — Tue, 24 Mar 2015 13:07:00 GMT

Hi!

Sorry to say I do not have any real solution. I have a solution to turn the screen orientation temporarily to horizontal for typing text etc:

1. Open some application.

2. Press the camera button on the right side of your phone to turn on camera.

3. Exit camera via back-arrow or the open application selector button (Do not use home button).

4. The application (and other open applications) should now be in horizontal mode.

5. After returning to home screen everything is back to vertical again.

I wonder does this affect all Xperia M2 (aqua) phones or are there phones out there without this issue?

Re: Xperia M2 - Auto rotate isn't working

joesenova — Wed, 25 Mar 2015 13:52:13 GMT

My guess would be, all M2 models

Re: Xperia M2 - Auto rotate isn't working

cm1 — Wed, 25 Mar 2015 20:20:17 GMT

Joesenova
I see you are in RSA and with Vodacom. Should I bother speaking to them about the problem? You don't seem to have had much help from them. Don't know whether they would be able to do anything anyhow?

Re: Xperia M2 - Auto rotate isn't working

Cinas — Tue, 31 Mar 2015 07:45:15 GMT

The problem occurs after "longer call", for example 4-5min call.

As sony service informed me it affects only some mainboard revisions (not all xperia m2 models).

They claim that next firmware upgrade should resolve this bug.

It's my first and last sony and android smartphone. First the problem was injected into the code then we need to wait for the fix

Re: Xperia M2 - Auto rotate isn't working

Boril — Tue, 31 Mar 2015 08:50:05 GMT

Above post in my case is totally incorrect. My Sony M2 (which I've bought last week) is showing the problem when it is in stand by mode even (for example durring the night when I am sleeping). So in my case it is not needed to have a conversation in order the problem to appear.

Re: Xperia M2 - Auto rotate isn't working

Cinas — Wed, 01 Apr 2015 13:42:16 GMT

http://www.cellphones.ca/answers/sonny-aqua-m2-auto-rotate-fuction-does-not-function-every-time-after-making-calling-a-voice-call-since-the-first-day-of-usage/

http://forum.xda-developers.com/xperia-m2/help/m2-aqua-accelerometer-bug-t3050264

As you can see I'm not lying you. There are many posts in the net about autorotation problem after "longer call"

Re: Xperia M2 - Auto rotate isn't working

Uliwooly — Thu, 02 Apr 2015 22:47:10 GMT

You have 2 options

1. contact your local Xperia Care

2. repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355