topic problem with connexion USB ( MTP and MSC ) and pc companion in M Series https://community.sony.ie/t5/m-series/problem-with-connexion-usb-mtp-and-msc-and-pc-companion/m-p/3096591#M47 <P><SPAN><FONT color="#000000"><SPAN><SPAN><SPAN>Yesterday, I</SPAN> <SPAN>connected my</SPAN> <SPAN>smartphone</SPAN> <SPAN>on my pc</SPAN> <SPAN>for the first time</SPAN> <SPAN>(via</SPAN> <SPAN>USB</SPAN> <SPAN>cable)</SPAN><SPAN>.&nbsp;</SPAN> </SPAN></SPAN></FONT></SPAN></P><P><SPAN><FONT color="#000000"><SPAN><SPAN><SPAN>&nbsp;</SPAN></SPAN></SPAN></FONT></SPAN></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>My phone asks</SPAN> <SPAN>if</SPAN> <SPAN>I want to install</SPAN> <EM><STRONG><SPAN>PC</SPAN> <SPAN>Companion</SPAN></STRONG></EM><SPAN>, I click</SPAN> <SPAN>Install.</SPAN> </SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>&nbsp;</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>Everything</SPAN> <SPAN>happens normally</SPAN> <SPAN>and</SPAN> <SPAN>I succeed in</SPAN> <SPAN>transfer my contacts</SPAN> <SPAN>from the PC to</SPAN> <SPAN>the</SPAN> <SPAN>smartphone.</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>I also did</SPAN> <SPAN>an update</SPAN> <SPAN>for</SPAN> <SPAN>the</SPAN> <SPAN>smartphone,</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN>and since that</SPAN> <SPAN>time</SPAN></SPAN></SPAN><SPAN>:</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><BR /><SPAN><STRONG>1</STRONG> -</SPAN> <EM><STRONG><SPAN>PC</SPAN> <SPAN>Companion</SPAN></STRONG></EM> <SPAN>does not recognize</SPAN> <SPAN>my phone</SPAN> <SPAN>(</SPAN><SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>or</SPAN> <STRONG><SPAN>MSC</SPAN></STRONG> <SPAN>mode)</SPAN><BR /><SPAN><STRONG>2</STRONG> -</SPAN> <SPAN>the phone</SPAN> <SPAN>will no longer charge</SPAN> <SPAN>via my</SPAN> <SPAN>PC</SPAN> <SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>mode (</SPAN><SPAN><STRONG>MSC</STRONG> mode</SPAN> <SPAN>the</SPAN> <SPAN>phone is charging</SPAN><SPAN>!</SPAN><SPAN>)</SPAN><BR /><SPAN><STRONG>3</STRONG> -</SPAN> <SPAN>USB</SPAN> <SPAN>icon appears</SPAN> <SPAN>when I connect</SPAN> <SPAN>my</SPAN> <SPAN>phone to the PC</SPAN> <SPAN>in <STRONG>MSC</STRONG></SPAN> <SPAN>mode but not in</SPAN> <SPAN><STRONG>MTP</STRONG> mode</SPAN> <SPAN>(though</SPAN> <SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>mode, when</SPAN> <SPAN>I go to</SPAN> <SPAN>Settings</SPAN> <SPAN>USB</SPAN> <SPAN>connectivity</SPAN><SPAN>, my</SPAN> <SPAN>phone indicates that the</SPAN> <SPAN>USB</SPAN> <SPAN>cable</SPAN> <SPAN>is plugged in</SPAN><SPAN>!</SPAN><SPAN>)</SPAN><BR /><BR /><SPAN>I restored</SPAN> <SPAN>and rebooted</SPAN> <SPAN>the phone</SPAN> <SPAN>and the problems</SPAN> <SPAN>are the same.</SPAN><BR /><BR /><SPAN>Thank you</SPAN> <SPAN>for helping me</SPAN><SPAN>.</SPAN></SPAN></SPAN></SPAN></FONT></P> Fri, 06 Sep 2013 18:00:11 GMT ilo 2013-09-06T18:00:11Z problem with connexion USB ( MTP and MSC ) and pc companion https://community.sony.ie/t5/m-series/problem-with-connexion-usb-mtp-and-msc-and-pc-companion/m-p/3096591#M47 <P><SPAN><FONT color="#000000"><SPAN><SPAN><SPAN>Yesterday, I</SPAN> <SPAN>connected my</SPAN> <SPAN>smartphone</SPAN> <SPAN>on my pc</SPAN> <SPAN>for the first time</SPAN> <SPAN>(via</SPAN> <SPAN>USB</SPAN> <SPAN>cable)</SPAN><SPAN>.&nbsp;</SPAN> </SPAN></SPAN></FONT></SPAN></P><P><SPAN><FONT color="#000000"><SPAN><SPAN><SPAN>&nbsp;</SPAN></SPAN></SPAN></FONT></SPAN></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>My phone asks</SPAN> <SPAN>if</SPAN> <SPAN>I want to install</SPAN> <EM><STRONG><SPAN>PC</SPAN> <SPAN>Companion</SPAN></STRONG></EM><SPAN>, I click</SPAN> <SPAN>Install.</SPAN> </SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>&nbsp;</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>Everything</SPAN> <SPAN>happens normally</SPAN> <SPAN>and</SPAN> <SPAN>I succeed in</SPAN> <SPAN>transfer my contacts</SPAN> <SPAN>from the PC to</SPAN> <SPAN>the</SPAN> <SPAN>smartphone.</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN>I also did</SPAN> <SPAN>an update</SPAN> <SPAN>for</SPAN> <SPAN>the</SPAN> <SPAN>smartphone,</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><SPAN><SPAN><SPAN>and since that</SPAN> <SPAN>time</SPAN></SPAN></SPAN><SPAN>:</SPAN></SPAN></SPAN></SPAN></FONT></P><P><FONT color="#000000"><SPAN><SPAN><SPAN><BR /><SPAN><STRONG>1</STRONG> -</SPAN> <EM><STRONG><SPAN>PC</SPAN> <SPAN>Companion</SPAN></STRONG></EM> <SPAN>does not recognize</SPAN> <SPAN>my phone</SPAN> <SPAN>(</SPAN><SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>or</SPAN> <STRONG><SPAN>MSC</SPAN></STRONG> <SPAN>mode)</SPAN><BR /><SPAN><STRONG>2</STRONG> -</SPAN> <SPAN>the phone</SPAN> <SPAN>will no longer charge</SPAN> <SPAN>via my</SPAN> <SPAN>PC</SPAN> <SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>mode (</SPAN><SPAN><STRONG>MSC</STRONG> mode</SPAN> <SPAN>the</SPAN> <SPAN>phone is charging</SPAN><SPAN>!</SPAN><SPAN>)</SPAN><BR /><SPAN><STRONG>3</STRONG> -</SPAN> <SPAN>USB</SPAN> <SPAN>icon appears</SPAN> <SPAN>when I connect</SPAN> <SPAN>my</SPAN> <SPAN>phone to the PC</SPAN> <SPAN>in <STRONG>MSC</STRONG></SPAN> <SPAN>mode but not in</SPAN> <SPAN><STRONG>MTP</STRONG> mode</SPAN> <SPAN>(though</SPAN> <SPAN>in <STRONG>MTP</STRONG></SPAN> <SPAN>mode, when</SPAN> <SPAN>I go to</SPAN> <SPAN>Settings</SPAN> <SPAN>USB</SPAN> <SPAN>connectivity</SPAN><SPAN>, my</SPAN> <SPAN>phone indicates that the</SPAN> <SPAN>USB</SPAN> <SPAN>cable</SPAN> <SPAN>is plugged in</SPAN><SPAN>!</SPAN><SPAN>)</SPAN><BR /><BR /><SPAN>I restored</SPAN> <SPAN>and rebooted</SPAN> <SPAN>the phone</SPAN> <SPAN>and the problems</SPAN> <SPAN>are the same.</SPAN><BR /><BR /><SPAN>Thank you</SPAN> <SPAN>for helping me</SPAN><SPAN>.</SPAN></SPAN></SPAN></SPAN></FONT></P> Fri, 06 Sep 2013 18:00:11 GMT https://community.sony.ie/t5/m-series/problem-with-connexion-usb-mtp-and-msc-and-pc-companion/m-p/3096591#M47 ilo 2013-09-06T18:00:11Z Re: problem with connexion USB ( MTP and MSC ) and pc companion https://community.sony.ie/t5/m-series/problem-with-connexion-usb-mtp-and-msc-and-pc-companion/m-p/3096592#M48 <DIV class="almost_half_cell"><DIV><SPAN><SPAN>I think</SPAN> <SPAN>I managed to</SPAN> <SPAN>solve the problem</SPAN></SPAN> :</DIV><DIV>&nbsp;</DIV><DIV>You can try to enable or disable the USB debug option found under Development settings in the phone.</DIV><DIV>&nbsp;</DIV><DIV>(&nbsp; <A href="http://www.brorsoft.com/sony-xperia/sony-xperia-usb-connection-connect-sony-xperia-to-pc.html" target="_blank" rel="nofollow noopener noreferrer">http://www.brorsoft.com/sony-xperia/sony-xperia-usb-connection-connect-sony-xperia-to-pc.html&nbsp;</A> )</DIV></DIV> Fri, 06 Sep 2013 19:50:39 GMT https://community.sony.ie/t5/m-series/problem-with-connexion-usb-mtp-and-msc-and-pc-companion/m-p/3096592#M48 ilo 2013-09-06T19:50:39Z