topic Problem with video (frames skipping in darkness) in M Series

Problem with video (frames skipping in darkness)

AgaShots — Thu, 17 Dec 2015 19:57:51 GMT

Hello,

I have Xperia M2 with newest software. I don't usually use the camera, but lately I've started.

Problem is with recording in darker places, it skipps frames.

Below an example to show you what I mean-when it's recording with more light-everything is fine, but going in the dark...

link to the video

Re: Problem with video (frames skipping in darkness)

Uliwooly — Thu, 17 Dec 2015 20:21:24 GMT

@AgaShots

The video it's private

Re: Problem with video (frames skipping in darkness)

Phy — Thu, 17 Dec 2015 20:22:53 GMT

1. Settings
2. Apps
3. All
4. Camera
5. Clear data
6. Restart the phone
7. Boot in safe mode
8. record a new video

Re: Problem with video (frames skipping in darkness)

AgaShots — Thu, 17 Dec 2015 20:23:07 GMT

Sorry, I thought it would work for ppl having link, does it work now?

Re: Problem with video (frames skipping in darkness)

Phy — Thu, 17 Dec 2015 20:23:12 GMT

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available

Re: Problem with video (frames skipping in darkness)

AgaShots — Thu, 17 Dec 2015 20:32:53 GMT

It didn't help. I did like you asked me to, but it looks the same. In record mode I see the image going ok. It just looks like it doesn't record it as it shoud when things go too dark. It's like 'oh it's dark anyway, noone will notice if I skip a frame or 2'

Re: Problem with video (frames skipping in darkness)

Uliwooly — Thu, 17 Dec 2015 20:35:34 GMT

@AgaShots

Which camera settings are you using?

Re: Problem with video (frames skipping in darkness)

AgaShots — Thu, 17 Dec 2015 20:37:22 GMT

It's in automatic mode

Edit: I've put it in manual, still it's the same (mode scn off)

Re: Problem with video (frames skipping in darkness)

Uliwooly — Thu, 17 Dec 2015 21:11:13 GMT

@AgaShots

You could repair the phone with PCC but the problem might be that the camera struggles to switch between bright settings and dark settings with near objects

Re: Problem with video (frames skipping in darkness)

AgaShots — Fri, 18 Dec 2015 08:03:19 GMT

I'll check today with other M2 with same software if it has the same problem.

I bought mine new and it still has guarantee, so I may be able to leave it to be repaired.

If I record only in darkness, it has the same problem. I noticed the problem that way-I've tried to use the phone as car recorder at night.. and it didn't go as planned

Re: Problem with video (frames skipping in darkness)

AgaShots — Fri, 18 Dec 2015 16:30:48 GMT

I've tried to record the same thing on a different phone (also a M2), and it has the same problem as mine, so I guess it's something with the camera..

Re: Problem with video (frames skipping in darkness)

Uliwooly — Fri, 18 Dec 2015 20:04:40 GMT

@AgaShots

You should contact your Local support regarding this.

Re: Problem with video (frames skipping in darkness)

AgaShots — Sat, 19 Dec 2015 19:42:16 GMT

I wrote to Xperia, but found the solution myself!

I just needed to turn off Steadyshot... now video goes smooth as it should....

Re: Problem with video (frames skipping in darkness)

Uliwooly — Sun, 20 Dec 2015 00:03:23 GMT

@AgaShots

Great to hear that