topic M4 Aqua Battery issue? in M Series

M4 Aqua Battery issue?

D369 — Sun, 20 Mar 2016 02:34:08 GMT

I was just charging my phone watching videos on youtube like usual (it ws on 85%) and suddenly my phone cuts out. I've tried turning it back on and keeping it on charge and holding power + up/down on volume but nothing is working.

Does anyone know what the problem is or how to fix it?

If it needs to be taken into a Sony store does anyone know the cost it may be? Thanks.

Re: M4 Aqua Battery issue?

Uliwooly — Sun, 20 Mar 2016 03:16:25 GMT

@D369

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2-3 hours and report back.

Re: M4 Aqua Battery issue?

D369 — Sun, 20 Mar 2016 10:11:40 GMT

@uliwooly Tried and still nothing.

Re: M4 Aqua Battery issue?

Uliwooly — Sun, 20 Mar 2016 20:57:34 GMT

@D369

You will have to contact your Local support