topic Home button hidden when keyboard open in M Series

Home button hidden when keyboard open

VuongVu — Fri, 21 Aug 2015 07:24:17 GMT

My error was the home button is hidden when keyboard is opened for message, input something in web browser...

I've reset the phone but it can not be helped :(, please help me. Sorry, my english so bad.

Re: Home button hidden when keyboard open

Hampus — Fri, 21 Aug 2015 11:49:56 GMT

Hi,

Did you perform a factory reset of the device? Did you install any applications/restore any kind of backup after this? If you did install some applications, could you try to boot the phone into safe mode to see if same thing happens?
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Home button hidden when keyboard open

VuongVu — Sat, 22 Aug 2015 02:12:19 GMT

I have access to safe mod but not anything unusual appearance but my home buttons appear normal again, when I reset my problem back. Thank you for your reply.

Re: Home button hidden when keyboard open

Uliwooly — Sat, 22 Aug 2015 17:33:26 GMT

@VuongVu

Your problem it's caused by a third party app, which app? you will have to uninstall one by one until you find the culprit.

Re: Home button hidden when keyboard open

VuongVu — Sun, 23 Aug 2015 02:54:48 GMT

Thank you for your help, my problem is solved :). Thank you.

Re: Home button hidden when keyboard open

Hampus — Mon, 24 Aug 2015 09:57:03 GMT

Glad to hear! Could I ask which app that caused this behaviour?

Re: Home button hidden when keyboard open

VuongVu — Mon, 24 Aug 2015 12:29:30 GMT

My error derived from software EasyTouch(Classic and Holo version), its setting causes this error. Go to Settings -> General -> uncheck SmartHide, my problem was solved.

Re: Home button hidden when keyboard open

Hampus — Mon, 24 Aug 2015 13:04:04 GMT

Thank you for the information! :smileysmileythumbsup: