topic Re: M2 Battery / Charging problems in M Series

M2 Battery / Charging problems

Smiff — Tue, 13 Oct 2015 10:20:29 GMT

Hi,

My Xperia M2 is draining power very quickly. It also only charges up when the phone is turned off and this does not happen all the time. When it does charge, even overnight, it only reaches approx 50 to 59 %.

I have done a PCC repair after a back up to restore. I have removed most apps and all games, so plenty of memory.

I have replaced the battery with a new one and it still only charges to 59%.

I've checked battery usage in settings and the 3 highest are Android System 23% (with a paint palatte icon), Media 22% and Android OS 12%.

Within a few hours of minimal use, it has little or no charge and and is driving me mad, because all the functions work fine and I love the phone.

It is not even 12 months old yet. Can anyone help please?

Thanks in advance :smileyztele::smileyplus:

Spoiler

Re: M2 Battery / Charging problems

Qatrium — Tue, 13 Oct 2015 10:23:23 GMT

Did you try using different USB cables and/or chargers?

Re: M2 Battery / Charging problems

Smiff — Tue, 13 Oct 2015 11:34:15 GMT

Hi, Yes I have tried 2 genuine Sony chargers and the same result

Re: M2 Battery / Charging problems

xavinux — Tue, 13 Oct 2015 12:53:24 GMT

Hi @Smiff

Which version of Android OS and software version is your Xperia M2 running ? To find your device’s current software version go to Settings -> About phone -> Build number / version. Keep us updated please.

Re: M2 Battery / Charging problems

Smiff — Tue, 13 Oct 2015 12:57:47 GMT

Build number 18.3.1.C.1.17

Model Number D2303

Android Version 4.4.4

Does anyone know what the kernal version should be?

Re: M2 Battery / Charging problems

Smiff — Tue, 13 Oct 2015 21:33:59 GMT

Battery died again after about 5 hrs today. Just updated to lollipop 5.1. I'll let you know if that sorts it out

Re: M2 Battery / Charging problems

Smiff — Wed, 14 Oct 2015 08:53:59 GMT

Well the good news after updating to Lollipop is the phone charged tp 100% last night. It also charges whist on now and the battery drain seems to have stopped. Early days, but hopefully that is the problem sorted!

Re: M2 Battery / Charging problems

xavinux — Wed, 14 Oct 2015 13:30:44 GMT

Hi @Smiff

Glad to read this. I´m at disposal for any question.

Re: M2 Battery / Charging problems

Kekk13 — Wed, 02 Dec 2015 19:36:37 GMT

Hello, my xperia M2 doesn't charge with any usb cable. What I do?

Re: M2 Battery / Charging problems

Smiff — Wed, 02 Dec 2015 22:50:56 GMT

Update the software. You can check in settings-about phone to see if it is upto date.

I also found blowing into the phone usb port before inserting the cable helps remove dust and static and this also worked.