topic Re: Sony M2 Aqua D2403 Microphone problems in M Series

Sony M2 Aqua D2403 Microphone problems

Damocles — Sun, 11 Oct 2015 17:40:07 GMT

I noticed that after Android 18.3.1.c.1.17 people started complaining during calls that they can't hear me loudly.I tried to record some videos and faced same problem here, videos are quiet too.What should I do ?Any solutions ?Android is 4.4.4

Re: Sony M2 Aqua D2403 Microphone problems

xavinux — Sun, 11 Oct 2015 18:18:36 GMT

Hi @Damocles

Please, boot your device into safe mode as explained here. If this issue is not present in this mode, that indicates a third party app is causing the problem. In this case exit Safe Mode and then un-install any third party apps you don't need and clear the cache/data for the apps you want to keep. You could try talso o turned off google now "OK Google detection from any screen". I'm at disposal for any question. Keep us updated.

Re: Sony M2 Aqua D2403 Microphone problems

Uliwooly — Mon, 12 Oct 2015 05:17:59 GMT

@Damocles

Does your phone has any protective case that might be blocking the mic?

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Mon, 12 Oct 2015 12:23:01 GMT

Tried to boot in safe mode but still mic is really low,and i don't use any case just a protective film

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Mon, 12 Oct 2015 12:28:14 GMT

I found a solution but its for M2 not aqua and you are gonna loose warranty as well.Here it is http://forum.xda-developers.com/xperia-m2/general/fix-low-microphone-volume-kitkat-t2930748

Re: Sony M2 Aqua D2403 Microphone problems

xavinux — Tue, 13 Oct 2015 02:08:53 GMT

Hi @Damocles

Please, first run a backup of the device information as explained here. Then perform a system repair using PC Companion or Bridge for MAC. This will factory reset your phone and erase all data. You might need to charge your device for about 1-2 hours before so the device has at least 80% battery. Make sure the device is not connected to computer or laptop and turned off until you are prompted (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device). Start PC Companion -> Support zone -> Update my phone/tablet -> Blue Repair my phone/tablet -> follow instructions. When prompted connect your phone still switched off holding volume down or back button. The repair or reformat process will start. If you are using Windows 8/8.1 or a 64 bit operating system adjust settings for PC Companion and run in compatibility mode -> chose Windows 7 or XP.Keep us updated please, I´m at disposal for any question.

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Tue, 13 Oct 2015 15:02:39 GMT

I think it worked ! But I don't want Lolipop so can I downgrade it with flashtools ?Could you please send me a version of KitKat file that would work properly? Thanks

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Tue, 13 Oct 2015 15:09:00 GMT

It would be okay but why sony deleted xLoud in Music ??Is there any possible way to get it back ?:smileyconfused:

Re: Sony M2 Aqua D2403 Microphone problems

xavinux — Tue, 13 Oct 2015 15:22:23 GMT

Hi @Damocles

xLOUD was never removed and the feature is still there but it's been integrated into ClearAudio+.If you experience a lower volume than before there's most likely something else causing it. Have you tried the phone in safe mode to make sure it's not caused by an installed app? Did you update the phone using PC Compnaion, Bridge for Mac, over the air or have you used any 3:rd party tools? The maximum volume depends on country/region and regulations so if you have updated your phone using any 3:rd party tools it's possible that this may have changed the maximum volume level. But if you want to downgrade to Kikat, please check this link for more information, but keep in mind that you could void your device warranty:

/t5/Software-Updates/Downgrade-Z3-compact-and-others-from-Lollipop-to-KitKat/m-p/955640#U955640

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Tue, 13 Oct 2015 15:38:18 GMT

Im thinking of the update that caused me problems,now im scared of downgrading...So confused

Re: Sony M2 Aqua D2403 Microphone problems

xavinux — Tue, 13 Oct 2015 15:41:45 GMT

Hi @Damocles

Have you tried boot your device into safe mode to make sure that issue it's not caused by an installed app as suggested above ?

Re: Sony M2 Aqua D2403 Microphone problems

Damocles — Tue, 13 Oct 2015 15:47:17 GMT

It's okay now Finnaly works.I think i will stay with Lolipop,free space is about 4 Gb now but before I tried updating from Kitkat to Lolipop free space was 1 Gb and not much programs were in my phone.Well fresh install did its work I hope that low volume won't show again...

Re: Sony M2 Aqua D2403 Microphone problems

Uliwooly — Wed, 14 Oct 2015 20:17:24 GMT

@Damocles

I'm glad to hear that