topic Re: I have a bug with camera Xperia C3 in C Series

I have a bug with camera Xperia C3

gelay — Thu, 14 May 2015 00:57:52 GMT

just got my xperia C3 yesterday, upon checking it, its already in android lollipop and ive got a lot of issues with my camera. it captures dark photos when there is good lighting inside the house, i tried testing it outside this morning i capture my subject with sunlighting, the result is very bright that i cant i see anything but a bright white picture. i paid enough for the features of your camera, too bad im experiencing this technical difficulties just the day i got my xperia c3. HOPE SONY WILL FIX THIS BUGS QUICKLY.

Re: I have a bug with camera Xperia C3

SophiaW — Thu, 14 May 2015 01:08:13 GMT

Hi gelay, welcome to the community!

If you put the phone's camera into Manual mode you can change the brightness (and white balance) by tapping on the icon at the top that looks like three white lines with a blue square on each line. Perhaps try that out and see if you like it, if you still find the camera quality is not how you would like it then you can clear the data for the camera (Settings > Apps > All > scroll down to Camera > tap Camera > tap Clear data) and if that doesn't work still - try running a software repair with PC Companion or Bridge for Mac.

Keep us updated

Re: I have a bug with camera Xperia C3

gelay — Thu, 14 May 2015 01:22:11 GMT

thank you for the quick response! really appreciate it! i tried the clearing of data, still doesnt work for me. i still have issues with the front camera, i dont have any problem with the back camera, it is performing well. my worries are all in the fornt camera. please find a way to fix this.

Re: I have a bug with camera Xperia C3

Uliwooly — Thu, 14 May 2015 01:30:59 GMT

@gelay

Repair your phone as suggested above, with either PCC or Bridge and report back

Re: I have a bug with camera Xperia C3

SophiaW — Thu, 14 May 2015 01:42:30 GMT

No problem gelay. Sorry to hear that clearing the data didn't help, try running a software repair to see if that resolves the issue.

To do this, you will need to download PC Companion or Bridge for Mac.

Backing up your handset using PC (the repair will delete all user data)

1. Go to Support to install PC Companion on a Windows computer.
2. When installed, start PC Companion on the computer.
3. Connect your phone to the computer using a USB cable.
4. Click Start under Backup & Restore.
5. Follow the on-screen instructions.

Backing up on Bridge for Mac

1. Under Manage Media there should be an option that says back up your Xperia device, click here and the rest of the instructions will be on-screen.

Running the software repair on PC Companion

1. Open PC Companion then select Support Zone.

2. Phone Software Update.

3. Start.

4. Repair Phone

5. Continue

6. Accept data removal

7. Next

8. Wait for prepare

9. Select Phone

10. Follow the connection steps

Running the software repair on a Mac

1. Click Xperia at the top of the screen

2. Click Repair my Xperia Device

3. Follow the rest of the on-screen instructions

I do hope this helps, gelay

Re: I have a bug with camera Xperia C3

hellohelloworld — Thu, 14 May 2015 01:44:25 GMT

Hi, gelay, try another app. I recommend cameringo lite. You can see some of my posts. I think I know the problem.

Re: I have a bug with camera Xperia C3

hellohelloworld — Thu, 14 May 2015 02:00:02 GMT

For me, pcc, repair, factory reset, take to service centre etc is wasting time.

Except the stardard pcc procedure, I am giving my suggestion for the front camera of lollipop:

1. Camera -> Manual -> Turn on HDR (better than auto)

2. Use another app: Cameringo lite (Good for all resolutions, but no real flash light)

HD camera Pro (Not free app, only work for 4:3, not support hardware button)

camera fv-5, a better camera (work for 4:3)

3. Downgrade to Kitkat: You may still face the flash light problem of backcam

4. wait for bug fix if exist

Re: I have a bug with camera Xperia C3

xperia6 — Thu, 14 May 2015 02:45:22 GMT

I am using xperia c3 with android kitkat and my font camera works perfectly but rear camera is bad noice on camera while chaptering image the image was very bad to see...how to fix this problem give a solution? Don't tell to upgrade lollipop it have many bugs

Re: I have a bug with camera Xperia C3

hellohelloworld — Thu, 14 May 2015 02:49:41 GMT

what is the firmware version of your kitkat?

Re: I have a bug with camera Xperia C3

xperia6 — Thu, 14 May 2015 02:56:37 GMT

19.2.1.A.0.72

Re: I have a bug with camera Xperia C3

hellohelloworld — Thu, 14 May 2015 02:57:33 GMT

@xperia6 wrote:
19.2.1.A.0.72

/t5/Xperia-C3-C3-Dual/Camera-problem-on-different-build/m-p/978943#U978943

Re: I have a bug with camera Xperia C3

gelay — Thu, 14 May 2015 03:16:57 GMT

currently doing the pc companion, im on the software update now and it says that the server is not accessible.

Re: I have a bug with camera Xperia C3

hellohelloworld — Thu, 14 May 2015 03:40:39 GMT

Please keep report back what is going on!

Thanks!

Re: I have a bug with camera Xperia C3

non11 — Sat, 04 Jul 2015 11:06:54 GMT

is you using extarnal memoricard (SD) card ?

if you using extarnal memoricard (SD) card so remove it from your device then Hard fomat your extarnal memoricard (SD) card using PC or MAC...then try it...

i think its your extarnal memoricard issue...its not a sony xperia device software problem.

Re: I have a bug with camera Xperia C3

abhinaya_13 — Sun, 12 Jul 2015 13:42:01 GMT

Purchased Xperia c3 dual one month ago, rear camera comes full of blur, not expected from Sony brand, pls resolve early

Re: I have a bug with camera Xperia C3

AutumQueen92 — Tue, 14 Jul 2015 13:47:53 GMT

Same thing with the Xperia C3, but no reply in this forum as the fixes recommended does not work. I sent a letter to support, and they said they will forward to devs. You should send on too, with a picture attached of the most horrible example you can find.

Re: I have a bug with camera Xperia C3

JavocL — Sat, 18 Jul 2015 07:40:17 GMT

Jesus, cameringo make miracles !

Thanks so much, really help me !

Camera problem

navaz — Sat, 08 Aug 2015 11:02:11 GMT

I've Xperia c3 dual with lollipop 5.0.2.It's working good bt after capturing photos by rear camera that photos not good.That photos look like a drawing after zooming it..
Plz help to improving camera result.Earlier as soon as possible..plz..plz..

Re: I have a bug with camera Xperia C3

Tomfrancejoy — Sun, 06 Sep 2015 19:44:04 GMT

Yea,im facing the same....

Re: I have a bug with camera Xperia C3

Tomfrancejoy — Sun, 06 Sep 2015 19:49:49 GMT

One more problem for c3,plz optimise its ram.cant perform multi tasking and getting slow.