https://community.sony.ie/t5/android-tv/brand-new-sony-bravia-google-tv-k-50s3-is-full-of-bugs-and-sony/m-p/3990497#M66508 <P>After owning an old tech LCD Sony TV for more than 15 years I bought a new Sony TV in March 2026.<BR />Since then I was made by the bugs of the Android OS and the constant crashes, to return to factory defaults 3 times, resetting everything. Even with the latest update of the firmware the TV keeps:<BR />- crashing when turned on again after an automatic off<BR />- lagging on each restart<BR />- and finally at some point it crashes cmpletely, not restarting and freezing at the "Google TV" splash screen. Thats when you HAVE to hard reset it via the on-device button and pulling the plug cos otherwise it's not responsive.<BR /><BR />The service department keep sending me to the FAQs and auto help and refuse to replace the device altogether. They even warned me that if I take it to the official Sony service they could charge me EVEN THOUGHT THE WARRANTY IS IN EFFECT.<BR /><BR />This is ridiculous and I will make sure everybody I know finds out what kind of products Sony is selling right now and how they treat their customers.&nbsp;</P> Thu, 16 Apr 2026 16:14:59 GMT SpyrosS 2026-04-16T16:14:59Z https://community.sony.ie/t5/android-tv/brand-new-sony-bravia-google-tv-k-50s3-is-full-of-bugs-and-sony/m-p/3990497#M66508 <P>After owning an old tech LCD Sony TV for more than 15 years I bought a new Sony TV in March 2026.<BR />Since then I was made by the bugs of the Android OS and the constant crashes, to return to factory defaults 3 times, resetting everything. Even with the latest update of the firmware the TV keeps:<BR />- crashing when turned on again after an automatic off<BR />- lagging on each restart<BR />- and finally at some point it crashes cmpletely, not restarting and freezing at the "Google TV" splash screen. Thats when you HAVE to hard reset it via the on-device button and pulling the plug cos otherwise it's not responsive.<BR /><BR />The service department keep sending me to the FAQs and auto help and refuse to replace the device altogether. They even warned me that if I take it to the official Sony service they could charge me EVEN THOUGHT THE WARRANTY IS IN EFFECT.<BR /><BR />This is ridiculous and I will make sure everybody I know finds out what kind of products Sony is selling right now and how they treat their customers.&nbsp;</P> Thu, 16 Apr 2026 16:14:59 GMT https://community.sony.ie/t5/android-tv/brand-new-sony-bravia-google-tv-k-50s3-is-full-of-bugs-and-sony/m-p/3990497#M66508 SpyrosS 2026-04-16T16:14:59Z