topic Betreff: Tv stuck on loading screen 49x8309c in Android TV

Tv stuck on loading screen 49x8309c

Iain_mack — Sun, 28 Mar 2021 09:47:30 GMT

My tv seems to be stuck on the loading screen, I've tried plugging the tv in with the volume- and standby buttons pressed then I get a green led but it just turns off after that

Any help would be appreciated

Thanks Iain

Betreff: Tv stuck on loading screen 49x8309c

Peter_S. — Mon, 29 Mar 2021 06:04:40 GMT

Hi,

Please disable your network/router and try again afterwards.

If it still fails please get in touch with Sony customer support.

Cheers

Peter

Betreff: Tv stuck on loading screen 49x8309c

Iain_mack — Tue, 30 Mar 2021 19:15:32 GMT

Thanks but turning the internet off didn't work so I have contacted support and someone is coming to look at ther tv

Re: Betreff: Tv stuck on loading screen 49x8309c

Joe_Dohn — Wed, 31 Mar 2021 15:04:47 GMT

Do let us know what the response is as it would help others with the same issue ^^

Re: Betreff: Tv stuck on loading screen 49x8309c

Iain_mack — Thu, 01 Apr 2021 05:53:56 GMT

The tv engineer has told me he needs to replace the main board in the tv, hes got it on order and said he'll arrange a visit to replace it

I'll let you know how he gets on when hes been