topic Re: KD55 AG8 in Android TV

KD55 AG8

barley01 — Wed, 10 Mar 2021 12:55:07 GMT

Software issue with latest software update. TV Switches off and reboots every 5 to 6 days. On Switching TV on.

Sony are aware of the issue and are working on software update repair .

TV Suppliers UK do not appear to be aware of the problem.

Joe_Dohn — Wed, 10 Mar 2021 14:00:04 GMT

I've seen this issue repeating and it's great to hear it's being investigated.

In the meantime though, some people have tried workarounds that worked for them, the most popular of those is clearing the cached data.

So maybe give that a try? (under Device Preferences - Storage - Internal Shared Storage - Cached data then restart by holding power)

Hope this helps!

- JD

Peter_S. — Wed, 10 Mar 2021 14:00:09 GMT

Hi,

Yeah, engineers working on a fix already.

A new software should be available soon.

Cheers

Peter

Joe_Dohn — Fri, 12 Mar 2021 15:52:39 GMT

@barley01 Did the workaround work for you?