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Flat battery after using Creators App to download to Tablet..

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GordonT
Member

Flat battery after using Creators App to download to Tablet..

First seen with A6700. Downloaded a few images to tablet with wifi / Bluetooth,  then switched camera off. Next morning found A6700 had completely flat battery. Another time downloaded some images to tablet, switched off, after an hour or so found A6700 battery compartment warm.

 

Now updated A1 and now uses Creators App. Downloaded a few images to tablet with WiFi / Bluetooth,  then Switched camera off. Next day found A1 with completely flat battery.

 

It appears cameras are not switching off ?.

 

Anyone else seen similar?

4 REPLIES 4
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danardeng
Contributor

I use A7iv, and doesn’t tested file transfer from last firmware update, but with older vorsions never experienced. I have to say that I use really rarely the transfer with app.

 

Please, check the option: https://helpguide.sony.net/ilc/2320/v1/en/contents/0703_connect_while_power_off.html

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GordonT
Member

I've never had an issue with the old app IEM, only with Creators App.

 

Both cameras have Cnct. while Power OFF set to OFF

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TheMaze
Community Team

Hey @GordonT 

 

Did you check if the firmware versions of both of your cameras are up-to-date?

You can also make sure that you're using the latest version of the Creators app, or else, try with Imaging Edge and let us know the outcome.

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GordonT
Member

A1 v2.01

A6700 v1.03

Creators App v2.3.1 , is this the latest ?